This
is understandable; most people join Toastmasters to become better
speakers. The leadership skills we develop during our membership seem a
byproduct of the overall program. For example, we¡¦re scheduled to be
Toastmaster of the meeting and suddenly, we¡¦re up in front of the
group, introducing people, leading the applause, monitoring the time:
We¡¦re leaders!
³o¬O¥i²z¸Ñªº¡F¤j³¡¤À°Ñ¥[ºtÁ¿·|¡A¬O¬°¤Fºë¶i¦¨¬°¸û¨Îªººt»¡ªÌ¡C¦b§Ú̦¨û¤§¶¡©Òµo®iªº»â¾É¯à¤O§Þ¥©¡A¦ü¥G¬O¾ãÓ½Òµ{¸Ìªº°Æ²£«~¡C¨Ò¦p¡A§Ú̳Q¦w±Æ·í·|ijÁ`¥D«ù¤H;¬ðµM¶¡¡A§ÚÌn¯¸¦b¸s²³±«e¡B¤¶²ÐºtÁ¿ªÌ¡B¤Þ»â©ç¤â¡B´x±±®É¶¡¡G³o®ÉÔ¡A§Ú̬O»â¾ÉªÌ¡I
After a while, we find ourselves being elected to a club office and more
skills come our way. As club president, we can add our own touch to make
our club even better, bigger and more fun.
¤@®Ì²´«á¡A§Ú̵o²{¦Û¤v³Q¿ï¬°·F³¡¡A§ó¦hªº§Þ¥©Â\¦b²´«en§Ú̾DzߡC·í¤À·|·|ªø®É¡A§ÚÌ¥i¥H¥[¤J¦Û¤vªº·®æ¡A¨Ï§Ú̪º¤À·|§ó¦n¡B§ó±j§§¡B§ó¦³½ì¡C
Some people take to leadership like a cat to a warm windowsill. Others
reluctantly take on an officer role to fulfill a requirement. Even those
hesitant officers, however, usually start to enjoy the role once they
see how they can positively impact their club and, in turn, the personal
growth of their fellow members. But getting to that point can seem
overwhelming to those who are trying a club officer role for the first
time. How does a new officer arrive at that happy state of
accomplishment? Good news! It¡¦s not as hard as it might seem.
¤@¨Ç¤Hµø»â¾É¯à¤O¡A¹³¤@Ó·Å·xµ¡¥x¤Wªº¿ß¡C¨ä¥L¤H¡A«h¤£±¡Ä@¦a©Ó¾á·F³¡¨¤¦â¡A¨ÓÀ³¥I»Ý¨D¡CµM¦Ó¡A¬Æ¦Ü¨º¨ÇµS¿Ý¤£¨Mªº·F³¡¡A¤@¥¹¬Ý¨ì¦Û¤vªº¦æ¬°¡A¥i¥H¥¿±ªº¼vÅT¥L̪º¤À·|¡A¤ÏÀ³¦b·|û̪ºÓ¤H¦¨ªø¡A´N¶}©l¨É¨ü¥L̪º¦¨ªG¡Cn¹F¨ì³oӥتº¡Aº¥ý¥²¶·±µ¨ü¾á¥ô·Fªº¨¤¦â¡C¹ï¤@¦ì·s¶iªº·F³¡¡An¦p¦ó¦³¦p¦¹ªº¦¨´N©O¡H¦n®ø®§¡A¬Ý°_¨Ó¨Ã¤£¤ÓÃø¡C
Be
Creative and Everyone Wins
¦³³Ð³y©Ê¡A²³¤H¬ÒĹ®a
No matter how an officer begins his or her term, one thing is certain:
The excited, creative, forward-thinking officer will help develop a
thriving club, recognized for its quality and high-energy meetings. It
will be a win-win-win situation: The club will continue to grow and
achieve Distinguished status, the members will benefit from a well-run
meeting and achieve their own goals, and the officers will improve their
own leadership and team-building skills.
µL½×·F³¡¬O¦p¦ó¶}©l¥L©Î¥Lªº¥ô´Á¡A¦³¥ó¨Æ¬O½T©wªº¡G¼ö±¡¡B¦³³Ð³y¤O¡B¥H¤Î¦V«e¬Ýªº·F³¡¡A±N·|¨Ï¸Ó¤À·|§ó¿³©ô¡A¯S§O¬O¦³°ª«~½è¤Î°ª¯à¶qªº¨Ò·|¡C³o±N¬O¤@ÓĹ-Ĺ-Ĺ¡A¤TĹªº±¡ªp¡G¤À·|±NÄ~Äò¦¨ªø¡A¹F¨ì³Ç¥X¤À·|ªºµ{«×¡A·|û̱q¹B¦¨¨}¦nªº¨Ò·|¡A¹F¨ì¥L̪º¥Ø¼Ð¡A·F³¡Ì¤]·|¼W¶i¥L̦ۤvªº»â¾É¥H¤Î¹Î¶¤ºÞ²zªº§Þ¥©¡C
I¡¦ve seen positive changes take place in my own club and can attribute
many of them to two recent club officers. In the two years they served
together, they made an enormous impact. Emi Bauer and Liz Shaw (both
newly minted DTMs, by the way) worked well together, and along with
their team of officers, developed some new,
never-before-tried-in-our-club ideas. They also revived programs that
had been unsuccessfully attempted in the past ¡V and made them work.
¦b§Úªº¥À·|¡A§Ú¤w¸g¬Ý¨ì¥¿¦Vªº§ïÅÜ¡A³£Âk¥\©ó³Ìªñ¨â¦ì¤À·|·F³¡-Àjº¸©M¿½(¶¶«K¤@´£,¥L̬O·s¥XÄlªº³Ç¥X·|û¡^¡C¥L̤@°_¤u§@ªA°È¤G¦~¡A³y¦¨¤@Ó¥¨¤jªº¼vÅT¡C¥L̦b¤@°_¤u§@¡A©M»P¥L̪º¤p²Õ·F³¡¬Û³B³£«Ü¦n¡Aµo®i¬YºØ·sªº¡A¥H«e±q¥¼¸Õ¹Lªº·Qªk¡C¥L̤]«ì´_¥H«e¹Á¸Õ¥¢±Ñªºpµe¡A¨Ï¥¦Ì¥i¥H¹B§@¡C
Bauer and Shaw took turns serving as president for a year and vice
president education (VPE) for another year. They implemented programs
such as these:
Àjº¸©M¿½½ü¬y·í·|ªø©M±Ð¨|°Æ·|ªø¦U¤@¦~¡C¥LÌ°õ¦æªºpµe½Ñ¦p¡G
• A monthly orientation
class
¨C¤ë¤@¦¸¥l¶}·s·|û¤Î¨Ó»«·s¥Í°V½m
for members and guests, which included a packet for new members. The
orientation had been tried once or twice before, but was never handled
with regularity. owever, once it was automatically scheduled for the
last meeting of every month, we started seeing more guests become club
members among the guests who had attended the class. In addition, new
members understood more about the educational awards, as well as the
scope of the Toastmasters organization outside the club.
Ãþ¦ü¬¡°Ê¡A¥H«e¤w°µ¹L¤@¤G¦¸¡A¦ý¥¼³W«ß©Ê¦b¹B§@¡C¤@¥¹¦Û°Ê¦w±Æ¦b¨C¤ëªº³Ì«á¤@Ó¨Ò·|¡A§Ú̱N¹J¨£§ó¦h¥H«e°Ñ¥[½Òµ{ªº¨Ó»«¡A¦¨¬°¥¿¦¡·|û¡C¦¹¥~¡A·s·|û¤]¤F¸Ñ§ó¦h¦³Ãö±Ð¨|¼ú¶µ¡A©M¤À·|¥H¥~ºtÁ¿·|ªº²Õ´¡C
• A mentoring
program
«ü¾Éû½Òµ{
in which mentors were assigned right away to new members, informed of
their mentee¡¦s scheduled Toastmasters activities, and encouraged to
contact them and offer assistance with speeches and meeting roles.
·s·|û¥[¤J®É¡A°¨¤W«ü¬£¤@¦ì«ü¾É·|û¡C§iª¾¥L̪º·|û¬JqªººtÁ¿·|ªº¬¡°Ê¡A¹ªÀy¦h»P¥LÌÁpô¡A©M´£¨ÑºtÁ¿©M·|ij¨¤¦âªº¨ó§U¡C
• A monthly new
member induction
¨C¤ëÁ|¿ì·s·|û¤J·|»ö¦¡
made festive with the addition of light refreshments. This, too, had
been done sporadically, but now that it was regularly scheduled, it was
easy to know who had been inducted. New members were now presented with
a certificate and a copy of the Toastmasters Promise card, and their
mentor stood with them during the induction.
·Ç³Æ»´¹ÂI¤ß¡C³oÓ¤]¬O¹L¥h°¸¦Ó·|°µªº¨Æ¡A¦ý¬O²{¦b³Q©w´Á¦w±Æ¡A¦p¦¹¡A¤~«Ü®e©öª¾¹D½Ö¤w¸g¸g¹L¤J·|»ö¦¡¡C¦b¤J·|»ö¦¡¤¤¡A·s·|û±N·|±µ¨üÃҮѡA¥H¤ÎºtÁ¿·|·|û©Ó¿Õ¨Æ¶µªº¥d¤ù¡A¦Ó¥B¥L̪º«ü¾É·|¤Í¡A·|©M¥L̪º·s·|û¯¸¦b¤@°_¡C
• Optional social
events
¤À·|¨Ò·|µ²§ô«á
held
after the club meetings at a local fast-food restaurant, so members
could get to know one another on a more personal level. This helped
newer members feel like a part of the group much sooner than they would
have by simply attending the weekly meetings, where we have to rush to
leave when the meeting ends.
©ó¤À·|¨Ò·|µ²§ô«á¡A¦Û¥Ñ°Ñ¥[¦bªþªñªº³t¹À\ÆU¡A©Ò¿ì²zªº·|¥~¬¡°Ê¡C¦p¦¹¥i¥HÅý·s·|û¡A«Ü§Öªº·Pı¨ì¬O¹ÎÅ骺¤@û¡C¦pªG¥u¬O³æ¯Â°Ñ¥[©w´Á¨Ò·|¡A·|«á¤S°¨¤WÂ÷¶}ªº¸Ü¡A¬O¤£·|Åý·s·|û¦³³oºØ·Pıªº¡C
• A defined method
for tracking member progress
·|û¦¨ªøªº¨BÆJ
toward the various educational awards. This way, members scheduled the
functions or speeches necessary to reach their particular goals. The
process helped the club reach its Distinguished Club Program goals, but
more importantly, it helped each member reach their individual goals and
be recognized for such accomplishments.
¨ÃÁÚ¦V¤£¦Pªº±Ð¨|¼ú¶µ¡A¦³«Ü©ú½Tªº¤èªk¡C³oÓ¤èªk¡A¤]¥i¥HÀ°§U¤À·|¹F¨ì³Ç¥X·|ûpµeªº¥Ø¼Ð¡A¦ý§ó«nªº¬O¡A¥¦À°§U¨C¦ì·|û¹F¨ì¥LÌÓ¤H¥Ø¼Ð¡A©M³Q©Ó»{¥L̪º¬YºØ¦¨´N¡C
¡§When you know who is close to achieving the different educational
awards, it makes club success planning easy, and in order to know who is
close, you must track progress,¡¨ says Bauer. She also helped members
plan ahead by creating an ¡§In Line to Speak¡¨ feature on the club agenda,
so members could see at which meeting they were scheduled to give a
speech.
¡u·í§AÁA¸Ñ¡A¨º¤@¦ì·|û·|¥ý§¹¦¨¤£¦Pªº±Ð¨|¼ú¶µ¡A±N·|«Ü®e©ö³W¹º¤À·|¦¨¥\pµe¡A¬°¤FnÁA¸Ñ·|ûªº¶i«×¡A§A¥²¶·n°lÂÜ¡vÀjº¸»¡¡CÂǵ۳гy¤@Ó¡u¹w¥ý±Æ¶¤ºtÁ¿¡v¡A§Î¦¨¤À·|ijµ{ªí¤Wªº¯S¦â¡A¨Ï·|ûp¥i¥H¦bijµ{ªí¤W¡A¬Ý¨ì¦Û¤v¦b¨º¤@¦¸¨Ò·|¤W¡Aµoªí¤°»ò¶i«×ªººtÁ¿¡C
• A systematic way
to make a big deal of every achievement
¤@Ó¦³¨t²Îªº¤èªk¡A¨Ï¨C¶µ¦¨´N³£¬O¥ó¤j¨Æ
helped
them discover the joys of celebrating their fellow members¡¦
accomplishments. ¡§People who are recognized for what they do will do
more,¡¨ Liz Shaw says. ¡§As everyone does their part, the DCP goals will
be met.¡¨ When the club thrives and the members do well, it¡¦s a powerful
creative stimulant for club leaders. In fact, this is one of the most
popular and successful tactics that club presidents and VPEs employ
throughout Toastmasters. The Dobson Ranch club in Mesa, Arizona, also
believes recognition is important. They even re-award plaques, trophies
or other honors earned outside the club, such as district awards.
À°§U¥L̹îı¨ì¡A·|û̼y¯¬¹F¨ì¦¨´Nªº³ß®®¡C¡u³Qªí´¦³°µ¬°ªº¤H̱N·|°µ§ó¦h¡A¡v¿½»¡¡C¡u·í¨CÓ¤H¦UºÉ¨ä³d¡A³Ç¥X¤À·|pµe¥Ø¼Ð±N·|¹F¨ì¡C¡v·í¤À·|¿³©ô¡A·|û°µ±o¦n¡A³o¬O¹ï¤À·|»â¾ÉªÌ¦³¤Oªº³Ð³y¿EÀyª«¡C¨Æ¹ê¤W¡A³o¬O©Ò¦³ºtÁ¿·|·|ªø¡A©M±Ð¨|°Æ·|ªø³Ì±`¨Ï¥Î¡A¤]¬O³Ì¦¨¥\ªºµ¦²¤¤§£¸¡C¨È¾ú®á¯Ç¦{±ö¶ë¥«¤s¦h¥¬´Ë¹A³õºtÁ¿·|¡A¬Û«Hªí´¬O«nªº¡C¥L̬Ʀܦb¤À·|¤§¥~¡A¹³¬O¦a°ÏÁ`·|ªº³õ¦X¡A¥t¥~¹{µo¼úµP¡A¨ä¥LºaÅA¡C
•
Set the
tone.
³]©w·®æ
¡§If the
president has a laissez-faire approach to running the club, that
kind of energy is communicated to the members,¡¨ Shaw notes. ¡§But if the
president communicates commitment, enthusiasm and professionalism, that
is what the members will respond to.¡¨
¡u°²¦p·|ªø¥H¦Û¥Ñ©ñ¥ôªº¤è¦¡¥h¸gÀç¤À·|¡A³oºØ¬O¹ï·|û¶Ç»¼ªº¯à¶q¡C¡v¿½´£°_¡C¡u¦ý¬O¦pªG·|ªø¶Ç»¼©Ó¿Õ¡A¼ö±¡©M±M·~¡C³o±N¬O·|û©Òn¦^À³ªº¡C¡v
¡§If officers are enthusiastic and excited about meetings, they bring the
fun with them,¡¨ Shaw says. ¡§Members sense that and respond in kind.
Pretty soon everyone comes expecting to have fun and their own energy
fulfills their expectations.¡¨
¡u°²¦p·F³¡¹ï¨Ò·|¬O¼ö±¡¥B¿³¾Äªº¡A¥LÌ·|±a¨Ó½ì¨ýªº¨Æª«¡A¡v¿½»¡¡C¡u·|û·Pı¨ì¨ä¤¤½ì¨ý©Ê¡A¹ê»Ú¦a°µ¥X¦^À³¡C¨CÓ¤H«Ü§Öªº´Á«Ý¨ì¦³½ì¡A¥L̦ۤvªº¯à¶q´N·|¹ê²{¥L̪º´Á«Ý¡C¡v
Enjoying
the benefits of the leadership experience
¨É¨ü»â¾É¯à¤O¸gÅ窺¦n³B
Not all of these programs were easy to incorporate, and not all became
permanent club routines. Sometimes a club simply needs to overcome
resistance to change. But leadership can be about taking risks and
thinking outside the box ¡V merely trying something new helps build
excitement. As Bauer points out, ¡§When you simply follow in your
predecessor¡¦s steps, are you really experiencing and learning as much as
you could be? An important aspect of innovation is to try new things and
not be afraid to fail.¡¨
¤£¬O¨CÓ¤è®×³£®e©öµ²¦X°_¨Ó¡A¤]¤£¬O³£¥i¥HÅܦ¨¥Ã¤[ªººD¨Ò¡C¦³®É¤À·|¶È¶È»Ýn§JªAªýê¨Ó°µ§ïÅÜ¡C¦ý¬O»â¾É¯à¤O¥i¬On«_¨ÇÀI¡A©M¸õ²æ«ä¦Ò¼Ò¦¡
-
¥u¬O¨Ç·sªº¨Æª«À°§U«Ø¥ßÅå³ß¡C·íÀjº¸«ü¥X¡A¡u·í§A¶È¶È¸òµÛ«e½úªº¨B¥ï¨«¡A§AªºÅéÅç©M¾Ç²ß¨ìªº¡A¯u±o·|¦p§A´Á±æ¶Ü¡H¤@Ó«nªº³Ð·s§½±¬O¡A¹Á¸Õ·s¨Æª«¡A¤£©È·|¥¢±Ñ¡C¡v
While they believe that Toastmasters club officer training is important,
they also say that sharing ideas with other club officers ¡V and visiting
other clubs ¡V provides invaluable learning and the brilliant spark of
new ideas. All clubs are not the same, so one-size-fits-all training
doesn¡¦t always help. Talking with members from similar clubs¡@whether
in size or geographic location, can provide solutions to unique
situations that may not be covered strictly in training. However,
training events often provide a good opportunity to network, where you
can meet other club officers and trade ideas. The best part about doing
this at a training event is that you can run ideas past more
experienced district leaders and learn how to best implement those gems
discovered in networking.
¦P®É¥L̬۫HºtÁ¿·|ªº·F³¡°V½m¬O«nªº¡A¥L̤]»¡¡A»P¨ä¥L¤À·|¤À¨É¬Ýªk¡A©M«ô³X¨ä¥L¤À·|¡A´£¨ÑµL»ùªº¾Ç²ß¡A©MÀ¿¥X·s¬Ýªk±oÀéÄê¤õªá¡C¨CÓ¤À·|³£¤£¤@¼Ë¡A¨Ï¥Î¬Û¦Pªº¼Ð·Ç¡A¬O¦æ¤£³qªº¡C»PÃþ¦üªº¤À·|·|û²á¤Ñ¡A¤£½×¤À·|¤j¤p¡A©Î©Ò³B¦a²z¦ì¸m¡A³£¥i¥H´£¨Ñ¹ï¿W¯Sªº±¡ªp¡A´£¥X¤£¦Pªº¸Ñ¨M¤èªk¡A¤£»Ýµw©Ê©ëªd©ó°V½m¬¡°Ê¤¤¡CµM¦Ó¡A°V½m¬¡°Ê¸g±`´£¨Ñ¤H»Úºô¸ô¤@ӫܦnªº¾÷·|¡A¦b¨ºùØ¡A§A¥i¥H»P¨ä¥L¤À·|·F³¡¸I±¡A©M¥æ´«¬Ýªk¡C¦b³o°V½m¬¡°Ê¸Ì¡A³Ìºëªöªº³¡¤À¡A¬O§A¥i¥H»P¦³¸gÅ窺¦a°Ï»â¾ÉªÌ¥æ´«¹B§@·Qªk¡A¾Ç²ß¦p¦ó°õ¦æ±q¤H»Úºôµo²{¨ìªº»â¾ÉºëµØ¡C
As a
final note on becoming an effective and comfortable leader, Bauer is
also convinced that everyone ¡V not just new members ¡V should have a
mentor. ¡§Every leader should have at least one mentor,¡¨ she notes. ¡§And
the higher you go in leadership, the more mentors you should have.¡¨ With
ideas to try and mentors to guide a new officer, anyone can shake off
those fears and jump in to club leadership!
°µ¬°¦¨¬°¦³®Ä¤Î´r§Öªº»â¾ÉªÌ³Ì«á¤@Ó´£¥Ü¡AÀjº¸¤]©Ó»{¨C¤@¦ì¡A¤£¥u¬O·sªº·|ûÀ³¸Ón¦³¤@¦ì«ü¾ÉªÌ¡C¡u¨C¤@¦ì»â¾ÉªÌ¡AÀ³¸Ó¦Ü¤Ön¦³¤@¦ì«ü¾ÉªÌ¡A¡v¥L´£¥Ü¡C¡u§A¦b»â¾É¯à¤O¤W¦ì¶¥¶V°ª¡A§AÀ³¸Ón¦³§ó¦hªº«ü¾ÉªÌ¡C¡vÀHµÛ¦³·Qªk¥h¹Á¸Õ¡A¦³«ü¾ÉªÌ¤Þ¾É·s·F³¡¡A¥ô¦ó¤H³£¥i¥H¥Ï±¼¨º¨Ç®£Äß¡A®Ê¤É¤À·|»â¾É¯à¤O¡C
Dee
Dees, DTM, is a
30-year member of the Gilbert Toastmasters club in Gilbert, Arizona, and
served on the Toastmasters International Board of Directors from 1994 to
1996. She is a Personal Historian and the author of two books on
life-writing. Reach Dee at
deedees@lifestorylady.com.
§@ªÌ¡GDee
Dees, DTM¡A¬O¦ì©ó¨È¾ú®á¯Ç¦{¦Nº¸§B¯S¥«¡A¦Nº¸§B¯SºtÁ¿·|·|û¡A¦³30¦~ªº·|û¸gÅç¡C1994¨ì1996¦~¾á¥ô°ê»ÚºtÁ¿·|²z¨Æ¡A¦o¬O¤@¦ì¥v¾Ç®a¡A©M¨â¥»®Ñªº§@ªÌ¡C¦oªº¹q¤l¶l¥ó«H½cdeedees@lifestorylady.com.
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Sherry, Hsin Chu Toastmasters Club |